Miller, J., Maes, P., & Shneiderman, B. (1997). Intelligent Software Agents vs. User-Controlled Direct Manipulation: A Debate. In S. Pemberton (Ed.), Proceedings of ACM CHI 97 Conference on Human Factors in Computing Systems (pp. 105–106). Panels, 2. Acm.
Abstract: Critical issues in human-computer interaction -- in particular, the advantages and disadvantages of intelligent agents and direct manipulation -- will be discussed, debated, and hotly contested. The intent of the participants is to strike an appropriate balance between a serious discussion of the issues and an entertaining debate.
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