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Fischer, G., Lemke, A. C., & Schwab, T. (1984). Active Help Systems. In G. C. van der Veer, M. J. Tauber, T. R. G. Green, & P. Gorny (Eds.), Readings on Cognitive Ergonomics – Mind and Computers, Proceedings of the 2nd European Conference (Gmunden, Austria) (pp. 116–131). Berlin - Heidelberg - New York: Springer-Verlag.
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