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Terveen, L., & Hill, W. (2001). Beyond Recommender Systems: Helping People Help Each Other. In J. M. Carroll (Ed.), Human-Computer Interaction in the New Millennium (pp. 487–509). New York: ACM Press. |
Winograd, T. (2001). Interaction Spaces for Twenty-First-Century Computing. In J. M. Carroll (Ed.), Human-Computer Interaction in the New Millennium (pp. 259–276). New York: ACM Press. |