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Terveen, L. G., Selfridge, P. G., & Long, M. D. (1993). From “Folklore” to “Living Design Memory”. In S. Ashlund, K. Mullet, A. Henderson, E. Hollnagel, & T. White (Eds.), Proceedings of INTERCHI'93 Conference on Human Factors in Computing Systems (pp. 15–22). New York: ACM Press.
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