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(1986). Wissensbasierte Expertensysteme. Neue Zuercher Zeitung, pp. 91–92.
Abstract: Interview mit H.-J. Appelrath zum Thema “Expertensysteme und PROLOG” im Rahmen eines gleichnamigen Kurses
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(1986). Die Bedeutung der Informatik fuer die Prozessleittechnik. Nzz, pp. 71–73.
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Aaronson, A., & Carroll, J. M. (1986). The Answer Is in the Question: A Protocol Study of Intelligent Help. The Answer Is in the Question. Yorktown Heights, NY: Ibm.
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Ackerman, D., & Stelovsky, J. (1986). The Role of Mental Models in Programming: From Experience to Requirements for an interactive System. In P. Gorny, & T. J. Tauber (Eds.), Visualization in Programming (pp. 53–69). Berlin: Springer Verlag.
Abstract: Ackerman perceives the act of programming as a mapping from from the intended actions of a programmer to into operations provided by a programming system -> action-operation mapping. To improve programming perfomance a system should reduce working memory load of the programmer by supplying choices explicitely. More generaly the XS-2 approach is viewed as a good one: 1) where did I come from. 2) where am I now 3) where can I go. Ackerman's work describes the coceptualizations made by individual programmers; abstraction, generalization. He then suggest to account for these differences by providing user-tailorable components to keep up motivation and efficiency of programmers. Experience with the XS-2 system revealed that a system can be too explicit. Lesson show context but make the amount of context user-tailorable.
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Amsterdam, J. (1986). Build A Spreadsheet Program.97–108.
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