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Grudin, J., & Markus, M. L. (1997). Organizational Issues in Development and Implementation of Interactive Systems. In M. G. Helander, T. K. Landauer, & P. V. Prabhu (Eds.), Handbook of Human-Computer Interaction (Vol. 1, pp. 1457–1475). Amsterdam: Elsevier Science B.V.
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Olson, G. M., & Olson, J. S. (1997). Research on Computer Supported Cooperative Work. In M. G. Helander, T. K. Landauer, & P. V. Prabhu (Eds.), Handbook of Human-Computer Interaction (Vol. 1, pp. 1433–1456). Amsterdam: Elsevier Science B.V.
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Eisenberg, M. (1997). End-User Programming. In M. G. Helander, T. K. Landauer, & P. V. Prabhu (Eds.), Handbook of Human-Computer Interaction (Vol. 1, pp. 1127–1146). Amsterdam: Elsevier Science B.V.
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Newell, A. F., & Gregor, P. (1997). Human Computer Interfaces for People with Disabilities. In M. G. Helander, T. K. Landauer, & P. V. Prabhu (Eds.), Handbook of Human-Computer Interaction (Vol. 1, pp. 813–824). Amsterdam: Elsevier Science B.V.
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Frey, B., & Oberholzer-Gee, F. (1997). The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding- Out. The Cost of Price Incentives, 87(4), 746–755.
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