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| Author | Title  |
Year | Publication | Volume | Pages |
|---|---|---|---|---|---|
| Sherman, S. | Hot Products from Hot Tubs or How Middle Managers Innovate | 1996 | Fortune | 133 | 165-167 |
| Colvin, G. | The Changing Art of Becoming Unbeatable | 1997 | Fortune | 136 | 299-300 |
| Stewart, T.A. | Tools That Make Business Better and Better | 1996 | Fortune | 134 | 237 |