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| Author | Title | Year | Publication | Volume | Pages  |
|---|---|---|---|---|---|
| Grudin, J.; Markus, M.L. | Organizational Issues in Development and Implementation of Interactive Systems | 1997 | Handbook of Human-Computer Interaction | 1 | 1457-1475 |
| Olson, G.M.; Olson, J.S. | Research on Computer Supported Cooperative Work | 1997 | Handbook of Human-Computer Interaction | 1 | 1433-1456 |
| Eisenberg, M. | End-User Programming | 1997 | Handbook of Human-Computer Interaction | 1 | 1127-1146 |
| Newell, A.F.; Gregor, P. | Human Computer Interfaces for People with Disabilities | 1997 | Handbook of Human-Computer Interaction | 1 | 813-824 |
| Preece, J.; Maloney-Krichmar, D. | Online Communities | 2003 | Handbook of Human-Computer Interaction | 596-620 |