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| Author | Title | Year | Publication | Volume | Pages |
|---|---|---|---|---|---|
| Morch, A. | Three Levels of End-User Tailoring: Customization, Integration, and Extension | 1997 | Computers and Design in Context | 51-76 | |
| Nardi, B.A. | The Use of Ethnographic Methods in Design and Evaluation | 1997 | Handbook of Human-Computer Interaction | 1 | 361-366 |
| Olson, G.M.; Olson, J.S. | Research on Computer Supported Cooperative Work | 1997 | Handbook of Human-Computer Interaction | 1 | 1433-1456 |
| Pcast, | Report to the President on the Use of Technology to Strengthen K-12 Education in the United States | 1997 | |||
| Shneiderman, B.; Maes, P. | Direct Manipulation vs. Interface Agents | 1997 | Interactions (ACM) | 4 | 42-61 |