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| Author | Title | Year | Publication | Volume | Pages |
|---|---|---|---|---|---|
| Sutcliffe, A. | Using Domain Knowledge in Interactive System Design | 1997 | |||
| Helander, M.G.; Landauer, T.K.; Prabhu, P.V. (eds) | Handbook of Human-Computer Interaction | 1997 | |||
| Allen, R.B. | Mental Models and User Models | 1997 | Handbook of Human-Computer Interaction | 1 | 49-63 |
| Ehn, P.; Löwgren, J. | Design for Quality-in-use: Human-Computer Interaction Meets Information System Development | 1997 | Handbook of Human-Computer Interaction | 1 | 299-314 |
| Eisenberg, M. | End-User Programming | 1997 | Handbook of Human-Computer Interaction | 1 | 1127-1146 |