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Type Muller, M.J.; Carr, R.; Ashworth, C.; Diekmann, B.; Wharton, C.; Eickstaedt, C.; Clonts, J.
  Title Telephone Operators as Knowledge Workers: Consultants Who Meet Customer Needs Type Book Chapter
  Year 1995 Publication Proceedings of ACM CHI'95 Conference on Human Factors in Computing Systems Abbreviated Journal  
  Volume 1 Issue Pages 130-137  
  Keywords  
  Abstract  
  Address  
  Corporate Author Thesis  
  Publisher ACM Press Place of Publication New York Editor Katz, I.; Mack, R.; Marks, L.  
  Language Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN Medium  
  Area Expedition Conference  
  Notes Approved no  
  Call Number refbase @ user @ Muller1995 Serial 9150  
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